FREQUENTLY ASKED QUESTIONS
Pictures are representative of products. You will receive same product as shown in pictures on product detail page
You can view your sales receipt in your account dashboard page
The returns can be applied in two different cases:
1. In the event of failure of A-Toys entering the order, the shipment or delivery;
2. Within ‘hypothesis in which A-Toys decides at its own discretion, which is in agreement with the client to apply a more favorable framework for the customer. The goods are delivered ex our warehouse in Naples. The material travels at the risk of the customer even if postage. Any complaints can be accepted only if notified by registered letter, fax or e-mail within eight days from the date of receipt of the material. After this period, lapses every right to protest.
Usually we restock not available products in 14 days. You can check availability on product page or adding it in your wishlist
Your order may be shipped to any of your addresses. Just be sure the name and adress where you want receive the prodicut is correct